Content customers can read
Decide whether a screen is attracting attention at the entrance, explaining a product or communicating at a service point. Position, brightness and text size should fit that specific job.
Industry solutions · Edinburgh & Scotland
Retail AV for the customer journey.
Digital signage, distributed music and staff-operated AV for shop floors, consultation areas and retail service points.
Discuss your venue ›Start with the working day
What does the system need to do?
A retail installation has to work through opening hours, promotional changes and staff handovers. We start with the message at each display and the listening conditions in each area, then plan the equipment and update process around store operations.
A manageable audio layout
Music coverage should suit the shop floor without making consultation or checkout conversations harder. Separate staff areas or departments where independent control is useful.
Campaigns with a clear workflow
Identify who prepares media, approves it and schedules changes. A playback device is only part of the system; content ownership and access are part of a workable installation.
An illustrative room & zone plan
Give every area a clear purpose.
Use this as a starting point for a site discussion. It is an example planning schedule, not a completed project or a prescribed equipment package.
| Area | System requirement | How it is operated |
|---|---|---|
| Entrance and promotion point | Visible campaign content. | An approved publishing schedule. |
| Sales floor | Background music and selected product screens. | Store-level controls with agreed limits. |
| Consultation area | Clear conversation and optional presentation content. | Independent sound adjustment where needed. |
| Service or checkout | Customer information and accessibility needs. | Simple staff operation and support checks. |
Equipment in context
Relevant options from our service ranges.
Promotional displays
Samsung 65″ QMC
Samsung QMC is a commercial display option for retail content, with placement and screen size matched to the viewing area.
Explore this system ›
Dedicated content playback
BrightSign HD6
BrightSign HD6 can support video-led promotions and information, with a compatible CMS and network arrangement specified.
Explore this system ›
Distributed ceiling audio
Adastra CC6V
Adastra CC6V can be considered for suitable ceiling installations, with speaker taps and amplifier capacity calculated for the circuit.
Explore this system ›Examples from our service ranges, not a fixed package. Final products, quantities and any software or accessories are specified after the site requirements are established.
Survey, installation & handover
Resolve the practical details early.
What we consider on site
We coordinate work around trading and stock movements, consider access above fitted ceilings and agree how cabling can be concealed. Screens and speakers should remain serviceable after merchandising changes. The audio specification also needs to account for ventilation noise and the finishes used throughout the store.
At handover, the agreed operating tasks are demonstrated with the venue’s actual sources and controls. We discuss the documentation and support arrangements needed to keep those tasks manageable after installation.
Our installation process ›Your questions
Before you choose a system.
Can several stores share the same content?
A suitable CMS can support a wider estate, but accounts, publishing permissions, connectivity and ongoing services need to be agreed. The initial hardware scope should not imply a managed content service unless it is included.
Can screens play content when the internet is unavailable?
That depends on the player, CMS and content type. We define the expected offline behaviour and test it where it is part of the requirement.
Can customer information and music use the existing network?
We review that with the responsible IT team. Network access, security policies and support ownership are confirmed before installation.
Let’s plan your installation
A better AV system starts
with a conversation.
Tell us about your space, your priorities and what needs to work better.